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Case Study: Transforming Sales at Pagos Consultants

From Growth Potential to a Growth Powerhouse

Pagos Consultants had strong revenue numbers but lacked the structure and strategy to sustain and scale their success. Without a unified approach, technology, or clear branding, their operations were disjointed and inconsistent. That’s where Experrt stepped in—to overhaul their sales strategy, empower their team, and give their brand a complete transformation.

The Challenge

Despite their financial success, Pagos faced major operational and branding challenges:

  • Lack of Sales Structure: No formal processes to guide their team, leading to inefficiencies and missed opportunities.
  • Outdated Technology: Manual workflows for lead generation and sales tracking slowed their progress.
  • Undertrained Team: Salespeople lacked modern techniques and struggled to nurture leads effectively.
  • No Unified Branding: Their brand identity was inconsistent, with outdated visuals, unclear messaging, and minimal online presence.

These gaps were holding Pagos back from realising their full potential.

The Solution

1. Comprehensive Sales Assessment
We began by evaluating every aspect of their revenue operations, uncovering inefficiencies and pinpointing areas for growth.

2. Sales Process Redesign
We built a streamlined, repeatable system for how Pagos wins business and delivers on it. This included:

  • Clear stages for lead qualification, deal progression, and client handoffs.
  • Standardised workflows to ensure consistency across the team.

3. Technology Implementation
We implemented a robust, end-to-end sales technology stack to modernise their operations:

  • Lead Generation Tools: Automated prospecting to keep their pipeline full of qualified leads.
  • CRM Integration: A centralised system for managing customer relationships and tracking deals.
  • Performance Analytics Dashboards: Real-time metrics to measure success and identify areas for improvement.

4. Team Training and Enablement
We trained every member of their sales team, equipping them with essential skills and strategies, including:

  • Lead nurturing, cold calling, and objection handling.
  • Maximising the capabilities of the new technology stack.
  • Sales efficiency techniques to improve productivity and results.

5. Full Brand Overhaul
To align their external image with their new internal structure, we led a complete rebrand of Pagos, including:

  • Logo Design: A fresh, modern logo to reflect their growth and professionalism.
  • Messaging Strategy: Clear, compelling messaging to resonate with their audience.
  • Social Media Strategy: Enhanced online presence with cohesive visuals and content.
  • Website Redesign: A user-friendly, visually appealing site to showcase their services and expertise.

6. Ongoing Support
We continued to provide strategic guidance and performance monitoring to ensure sustained success.

 

The Results

  • Consistent Stream of New Clients and Opportunities
    With optimised lead generation and a clear process, the team now secures a steady flow of prospects on a weekly basis.

  • Consistent Brand Identity
    A unified, modern brand across all platforms elevated their market presence and credibility.

  • Confident and Skilled Team
    Comprehensive training gave the team the tools to nurture leads, handle objections, and close deals with ease.

  • Data-Driven Decision-Making
    Custom analytics dashboards provided leadership with real-time insights, enabling smarter strategies.

  • Scalable Growth Engine
    With a revamped sales process and cutting-edge technology, Pagos is now positioned to scale without limits.

 

Some of Our Services

 

Psychology-Backed Sales Frameworks

Leverage industry-specific scripts and messaging rooted in proven psychological techniques like NLP to connect, persuade, and convert.

 

Real-Time Sales Monitoring and Alerts

Track performance as it happens and act on data instantly to prevent missed targets and keep your team on track.

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