Professional services
AI and technology training for professional services
Law, accountancy, consulting, agencies and advisory firms sell judgement by the hour, which makes AI both an obvious lever and an obvious threat to the model. These cohorts deal with the real question rather than the abstract one: which parts of the work the tools genuinely take, and how to keep the part clients are paying for.
For those who set expectations and review the output.
Built around professional services work
3 courses · 18 facilitated hours
AI Governance and Oversight for Managers
The oversight duties that sit with line management: approving use cases, handling incidents, and keeping a record of what the team does with AI.
Addresses: Responsible Use, Culture & Support
Manager, Director / Head of
Explore courseChoosing Technology Well
For the manager who has to pick between three vendors and live with the answer. Covers evaluation against your own requirements rather than the vendor's demo script.
Addresses: Tools & Access, Responsible Use
Manager, Director / Head of
Explore courseMeasuring AI Adoption and Value
Licence counts and login stats say nothing about whether work has changed. This course builds a measurement approach you can defend: a baseline, a small set of honest metrics, and a report your leadership will trust.
Addresses: Culture & Support, Tools & Access
Manager, Director / Head of
Explore courseWhat this sector brings into the room
- Client confidentiality is the whole business
- What may enter a tool, under which client's terms, and what the approved route is when the answer is no. Practitioners leave able to make that call themselves rather than escalating every time.
- Drafting is most of the day
- Written work is where the time is, and where the quality risk sits. Sessions cover producing a first draft fast and interrogating it properly, which is a different skill from writing it yourself.
- Research and analysis that has to hold up
- Verification habits, source checking, and knowing the failure modes of the tool well enough to catch a confident answer that is wrong.
- The billing model is the elephant
- The manager and leadership sessions deal with measuring what changed, and with the difference between time saved and value captured, because in this sector they are not the same number.
Also runs for any sector
These work the same way whoever is in the room. They are still delivered on your own material, so they are no less specific to you - the sector simply is not what changes them.
Employee Listening with AI
Use AI to organise fictional employee feedback into useful themes without losing nuance or presenting generated interpretations as facts.
Manager, Team Lead
Explore courseHRIS Selection & Connected People Systems
Define what your HR systems must do, evaluate them through practical scenarios and plan reliable data handovers between services.
Manager, Team Lead
Explore courseLeading an AI-Ready Team
For the managers who decide whether adoption sticks. Focuses on setting expectations, removing blockers, and building the team habits that survive after the training ends.
Addresses: Culture & Support, Daily Practice
Team Lead, Manager, Director / Head of
Explore courseLearning Operations & AI-Enabled Development
Connect learning needs, course design, delivery and evidence so development programmes support a measurable change in work.
Manager, Team Lead
Explore coursePeople Analytics for Better HR Decisions
Turn a people question into a defensible analysis using synthetic data, consistent metrics and a clear explanation of uncertainty.
Manager, Team Lead
Explore courseRedesigning HR Services with AI Agents
Design a bounded HR agent that can progress work, use approved records and return reviewable outputs, with clear permissions and recovery steps.
Manager, Team Lead
Explore courseRunning an AI Champions Network
Champions programmes fail politely: volunteers are named, nothing changes. This is for the manager who owns the network - choosing the right people, giving them time and permission, and keeping it alive after month two.
Addresses: Culture & Support, Daily Practice
Team Lead, Manager, Director / Head of
Explore courseSkills Mapping & Technology-Enabled Workforce Planning
Build a practical view of skills and future work, using AI to support exploration while keeping skill claims grounded in evidence.
Manager, Team Lead
Explore courseWhich of these does your organisation actually need?
The readiness assessment scores each person across five dimensions and maps the gaps onto this catalogue, by department and by role. Five minutes per person, and it answers the question with a measurement rather than a guess.